Help Center

FAQ

Payments

What payment methods can I use to pay for my BlackNeon order?

How Is Sales Tax Calculated?

Where do I enter my promo code?

Shipping

How does BlackNeon Ship Products?

What are BlackNeon’s shipping costs?

When does my order ship?

How can I track my my order?

Returns

What is BlackNeon’s return policy?

When will I receive my refund?

What if my refund is late or missing?

Will I receive a refund on sale items?

Do I need to pay for return shipping?

How do I return an item?

What if my return is rejected?

Warranty

What is BlackNeon’s Warranty Policy?

Sale

Unavailable

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