BlackNeon
offers a One Year Limited Warranty on all speakers and power banks and a 60 Day Limited Warranty on all other products.
BlackNeon will not be
held liable for damages, whether they are indirect or incidental that arise
from use of any of our products. BlackNeon does not cover product damages that
may have been caused from normal wear and tear or misuse/abuse or alteration of
the product.
The Limited Warranty does not cover the repair or replacement of
property, including but not limited to, any electronic devices and/or any other
personal property. Product replacements are only covered beginning the date of
purchase. We will, at our discretion, replace any product that proves to be of
manufacturer defects. BlackNeon reserves the right to send a replacement
product of similar value and design. Warranty replacements are provided based
on product availability, only within the same device or product line as the
original purchase. If your product is no longer being manufactured or is out of
stock, we may replace your product with a similar or better product at our
discretion. Products we made may no longer be in production, and there may be
no similar products for your device. In that event, we will offer you a product
for an alternate device type of equal or greater value with proof of purchase.
You will be not be responsible for shipping charges of your replacement unit.
Proof of purchase is required to file a warranty claim. On all warranty claims,
we reserve the right to decline a warranty for unsatisfactory or unverified
documentation. If you wish to make a claim under this warranty, please contact
our team service@blackneon.com. Unfortunately, we are unable to fill any
warranty claims for product not purchased on BlackNeon.com directly
